Privacy Policy

Last updated: 24 January 2025

Introduction

Ziyarah ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website (ziyarah.co) or subscribe to our services.

Who We Are

We are Ziyarah, a UK-based service that provides Umrah flight deals via email newsletters. You can contact us at salaam@ziyarah.co.

Information We Collect

We collect and process the following information:

  • Email addresses when you subscribe to our newsletter
  • Usage data through Google Analytics when you visit our website
How We Use Your Information

We use your information to:

  • Send you Umrah flight deals and alerts
  • Analyse website traffic and improve our service
  • Respond to your enquiries
Legal Basis for Processing

We process your data based on:

  • Your consent when you subscribe to our newsletter
  • Our legitimate interests in improving our service
Data Storage and Security

Your email address is stored securely with our newsletter service provider, ConvertKit. We implement appropriate security measures to protect your data.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We only share your data with ConvertKit to facilitate our email newsletter service.

Your Rights

Under UK data protection law, you have rights including:

  • The right to access your data
  • The right to correct your data
  • The right to delete your data
  • The right to withdraw consent

To exercise any of these rights, please email us at salaam@ziyarah.co.

Marketing Communications

You can unsubscribe from our marketing communications by:

  • Clicking the unsubscribe link at the bottom of any email we send
  • Emailing us at salaam@ziyarah.co
Children's Privacy

Our service is not directed at children under the age of 18. We do not knowingly collect or process data from children.

Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes via email.

How to Contact Us

For any questions about this privacy policy or our data practices, please contact us at salaam@ziyarah.co.

Complaints

If you have concerns about our data practices, you have the right to complain to the Information Commissioner's Office (ICO).

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